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1. Terms & Conditions

Welcome to TV Billing Pros. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Overview

TV Billing Pros provides digital billing support and account management services to help customers manage, optimize, or resolve billing issues with their television and internet service providers.

2. Payments

All payments are processed securely through approved merchant gateways. By completing a payment, you authorize TV Billing Pros to charge your card for the agreed service amou

3. Service Delivery

Services are typically provided immediately after payment confirmation. In most cases, the customer receives assistance within 24 hours via phone or email.

2. Refund Policy

At TV Billing Pros, we value customer satisfaction and are committed to resolving issues quickly and fairly.

1. Eligibility for Refunds

• Refunds may be issued if:
  The service was not provided as described.

  Duplicate or accidental payments occurred.

  The customer cancels before work has begun.

• Refund requests must be made within 7 business days of the original charge.

2. Non-Refundable Cases

• Services that have been fully completed or delivered are generally non-refundable.

• Refunds will not be issued for dissatisfaction with results once services have been rendered, except at the company’s discretion.

3. How to Request a Refund

To request a refund, please contact us at:

📧 support@tvbillingpros.com

📞 205-369-0248

Refunds, if approved, are typically processed within 5–7 business days back to the original payment method.

4. Avoiding Chargebacks

We strongly encourage customers to reach out to us directly for any billing concerns before filing a chargeback. Our support team is available to assist and resolve issues quickly.

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3. Privacy Policy

TV Billing Pros respects your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following:

• Name, email address, phone number, and billing details.

• Payment information (processed securely via third-party payment gateways).

• Service history and communications.

2. How We Use Information

We use customer data to:

• Process payments and deliver services.

• Communicate updates and confirmations.

• Improve service quality and security.

3. Data Protection

We use SSL encryption and secure servers to protect all customer information. Payment card details are never stored on our servers.

4. Third-Party Sharing

We do not sell or rent personal information. Data may be shared only with secure third parties essential for payment processing or service delivery.

5. Contact

If you have any questions about this policy, contact us at:

📧 support@tvbillingpros.com

📞 205-369-0248

4. Contact / Support Policy

Customer Support Hours:

Monday – Friday: 9:00 AM – 6:00 PM EST

Saturday: 10:00 AM – 4:00 PM EST

Sunday: Closed

📧 Email: support@tvbillingpros.com

📞 Phone: 205-369-0248

🌐 Website: https://tvbillingpros.com